For Individuals

To Register

1. Go to online banking portal
2. Input account number, mobile number and last 4 digits of card number
3. Confirm Details

For Businesses

The online banking portal has been re-designed to be user-friendly. The online banking portal has the same features and functionalities as before.

Application Process

1. Fill out Mandate Form & Submit to Account Executive
2. Bank Operations creates an online profile for Merchant/Corporate/Agent
3. A verification code is sent to the parties specified on the Mandate Form
4. Each individual receives that One-Time code and uses it to set-up his/her profile

Alerts & e-Statements

This option allows you to receive free, customized alerts about your account activity and notices each time there is a transaction on your account. Customers can choose mobile and or email alerts.

On Online Banking customers can conduct the following:

• Internal Transfers
•  Batch processing
• RTGS
• Statements

New functionality on Online Banking.

• ZIMRA RTGS payments