This is a pre-paid VISA Card for both Steward Bank and non-Steward Bank customers which gives them the convenience of loading their funds for use when travelling abroad.  This card has no strings attached and one does not need to be a Steward Bank account holder in order to qualify for the card.

  • Individual and Corporate travelers that require secure and safe methods of transacting rather than carrying cash
  • Students studying outside the country that require a medium of receiving money from parents in Zimbabwe
  • Small scale traders purchasing merchandise beyond our borders.

  • It works internationally where Visa cards are accepted
  • Ability to perform online transactions with the card
  • It is as good as cash
  • Cheaper transactional fees compared to available options
  • Spending flexibility as is it is prepaid
  • Instantly available - It is a “LOAD and GO” card

The following are the VISA Card Application requirements:

  • Copy of National Identity Card / Passport / Driver`s License
  • Completion of Visa Prepaid Card application form
  • The card issuance fees is USD $10, (inclusive card issuance and initial deposit)

The Steward Bank VISA prepaid card is sold through Steward Bank branches and selected Steward Bank agents.  All you need to do is visit any Steward Bank branch, complete a Steward Bank Prepaid VISA Card application form and submit the form together with your ID & $10.

Once this is done, you can collect your card from the Customer Service Officer within the branch.

The card can only be funded at any Steward Bank Branch.

  • Accepted on more than 2,3m Visa branded ATMs and POS machines in 200 countries worldwide
  • Prefunded using foreign currency only
  • Non-personalised, thus, it does not have a cardholder name displayed on the face of the card
  • Performs POS/Online and ATM transactions with a limit of $10,000 per month
  • Our Visa cards are only sold at Steward Bank branches.
  • SMS alerts upon transacting

The following are the service charges:

Description of Service Domestic International
Cost of purchasing the card $10 $10
Balance Enquiry $0.20 $0.50
POS and Online Purchase 1.75% of transaction value with minimum $2 and a maximum of $100 1.75% of transaction value with minimum $2 and maximum $100
ATM Cash withdrawal 3% minimum $3.50 3% minimum $3.50

Clients can log on to the Visa self-service portal following the link

If you lose your Steward Bank VISA Prepaid Card please get in touch with our customer service personnel using the details listed below.  This will enable the Bank to block the card in order to protect your funds.  A replacement can be requested at the branch at a cost of $10.

Should you need assistance with the Steward Bank VISA Prepaid Card please contact our customer service personnel on any of the following channels:

Toll Free: 0808 8888
Whatsapp: 0772 191 191
Facebook | Twitter | Skype

VISA Direct

Anyone with an account, wallet or card that is enabled for VISA Direct origination, usually accessed through their Bank’s mobile app or online banking. The sender may verify if this service is available with their Bank.

Only your 16 digit Steward Bank Visa Globetrotter Card number along with your name. Do not disclose any other details such as the expiry date or the CVV number (3 digit security code at the rear of the card)

Sender financial institutions have varying limit restrictions and your sender should verify with their Bank.  The transaction will be declined if the amount being sent exceeds the authorised limit. You may receive funds to the maximum of your monthly transactional limit.

Visa Direct funds will be credited within 30 minutes to 1 hour of transaction depending on sender institution.

Notify your sender if funds are not received in an hour’s time.

Make POS/online payments or withdraw funds from an ATM that accepts VISA

Yes, you can withdraw from the branch and prevailing withdrawals fees will apply.



Get access to convenience and be in control of your Visa Prepaid card through the Visa Globetrotter App! Keep track of your card loads, cash withdrawal, POS and online transactions and card balance anytime, anywhere.
Register on the Steward Bank Visa App to enjoy the following benefits: