The Agent Banking channel enables sole traders and companies to earn income by processing customer transactions on behalf of the Bank. Registered agents will be given access to the banks systems and will be able to process the following transactions:
- Visa card issuance and replacements
- Visa card deposits (uploads)
- Zwl card issuance and replacements
- Account opening
- Balance Enquiry
- Mini Statement
- Cash Deposit
- Cash Withdrawal
- Steward Remit (USD local Cash ins and Cash pay outs)
- International Remittance Cash pay-outs for World Remit and EcoCash Remit
- Bureau de Change / Currency Exchange
Additional Services include:
- Card Activation /Set PIN
- EcoCash Banking Services Registration
The Agent will also have the following benefits
- The agent will have a dedicated Relationship Officer who will provide bank assistance
- The agent will be able to access their account using other channels such as Internet Banking, Supervisor Card and EcoCash Banking Services.
- The agent will receive commission for each transaction processed.
- The agent is eligible to apply for an agent loan.
- The agent will also receive a POS device which can be used for retail transactions
Application Requirements for Sole Traders
- Duly Completed Agent Application form
- Proof of Business Address
- Copy of Applicant’s ID
- Applicants Passport Photos
- Applicant’s Proof of Residence
- Trading Licence
- Tax Clearance
- Copy of Cashiers’ ID
- Initial Float ZWL $50,000.00
Application Requirements for Corporates
- Duly Completed Agent Application form
- Certificate of incorporation
- CR 6 & CR 14
- Tax Clearance
- Memorandum and Articles of Association
- Proof of Business Address
- Directors’ Passport Photos
- Directors’ Copy of IDs
- Directors’ Proof of Residence
- Copy of Cashiers ID
- Initial Float of ZWL $100,000.00