To become one of the biggest banks in Zimbabwe by customers and balance sheet size by 2019
We provide customised innovative world class products and services through convenient channels, technologies and dedicated employees.
As a bank our actions, methods, principles, expectations, and outcomes are ethical, honourable, truthful and accurate.
We are experts and have specialized knowledge in our area of operation, performing our work with dedication.
We will innovate and continuously develop life changing products and services that create value for all our customers.
Our standard of service surpasses the ordinary, perfection is unattainable however we strive for excellence in every sphere of operation, continuously learning and improving on service quality.
We respect all mankind and take another person’s challenges as our own. We are not individuals…we are a community.