Non Residence Banking

FAQs

What is the turnaround time for the account opening process?

The turnaround is 24hrs

Is an asylum, work or residential permit necessary when opening a Non Residence Mortgages Account?

No

Which two services cannot be offered to an individual without an email address?

E Alerts/Notifications and Online Banking

List ways one can use to access their account and the funds in it.

  • a. VISA prepaid card
    b. Online Banking
    c. E Notifications
    d. Ecocash Banking Services

What is the minimum balance for the  Current Account; Student Account and Savings Account?

  • $20 – Current Account
  • $50 – Savings Account
  • $10- Student Account

If I want a Joint Account, what else do I need to submit in addition to my spouse’s certified copy of Zimbabwean ID/ Passport and passport size photo?

Marriage Certificate

Can an individual receive their salary through their Non Residence Mortgages account?

Yes

Can one open a Non-Residence Account using a non-Zimbabwean ID?

No

Give three examples used as proof of residence when opening an account

  • Lease agreement
  • Utility Bill
  • Bank Statement

If one submits a utility bill which is not in their name what additional documents will they need to provide?

  • A valid National ID/Passport of the individual whose name is on the proof of residence document
  • A signed and sworn affidavit confirming that you reside at the premise