Vision
To be the premier provider of digital financial solutions suited to the needs of the diverse peoples of Zimbabwe.
Mission
We provide customised innovative world class products and services through convenient channels, technologies and dedicated employees.
Values
Integrity
As a bank our actions, methods, principles, expectations, and outcomes are ethical, honourable, truthful and accurate.
Professionalism
We are experts and have specialized knowledge in our area of operation, performing our work with dedication.
Innovation
We will innovate and continuously develop life changing products and services that create value for all our customers.
Excellence
Our standard of service surpasses the ordinary, perfection is unattainable however we strive for excellence in every sphere of operation, continuously learning and improving on service quality.
Hunhu/Ubuntu
We respect all mankind and take another person’s challenges as our own. We are not individuals…we are a community.